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Netflix not working on your TV box? You can get it running with this trick

16. April 2023 4 min read 3 comments

You’ll definitely know this: you finally set up your new smart TV box, start it, and want to watch your favorite series on Netlifxe. However, this app shows an error message and doesn’t work. Here’s our guide on how to fix it.

How to launch Netflix in a few simple steps?

Even though you have an Android operating system installed on your smart TV box and you have access to the Google Play app store, it still doesn’t mean you’ll have access to the popular streaming platform Netflix.

It looks like this issue isn’t limited to just TV boxes, but also affects premium Android devices with an unlocked bootloader or active root access. If you want to solve this compatibility problem, we have one useful tip for you.

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Problem with the Netflix app

Android TV boxes usually have issues with Netflix because it’s not a certified device that complies with the regulations set by Google. In this case, it’s not a problem related to root access.

The app simply doesn’t show up in search results in the app store. Google Play will only show apps that have an indirect connection to the name of this service.

The exact error message reads: “This app is not compatible with your device. You can download a compatible version from the Netflix website.”

The same applies to problems on smart phones and tablets that have an unlocked bootloader. However, this issue is also not unsolvable, and we’ll show you how to successfully bypass this restriction.

Step by step: How to install Netflix on any device

First, you need a mouse or another cursor control tip to control Netflix. On your Android device, open the Settings, Security, and Unknown sources options.

Apps available for watching Netflix on unofficial device models:

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For playback on Android TV, you need one of the apps above. Resolutions 4K and HD are limited to Netflix-certified devices

When the download is finished, install the .apk file using a file browser (for example, X-Plore or Solid Explorer is available for Android TV)

After installing, you can use the Netflix app in a completely standard way. However, the app will not be updated via the Google Play Store, because it will be marked as incompatible with that device. You can check the streaming quality e.g. using the title “Test Patterns”.

These are the smart TV boxes you can buy for streaming content:

Important: Orders from Geekbuying come with our VIP support, which you get after downloading our extension for the Chrome browser on desktop only (for this store, never shop through the app). Right after payment, send us your order number so we can check that VIP support is valid!
ChinaPlanet deal

Mecool KM7

Mecool KM7
98,61 €You save 31,22 €
67,39 €
Coupon6ZIGY4J6

Price history

0,06 €cheaper than the average price
Cheapest 67,45 €Most expensive 67,58 €
Is it your first time shopping on Geekbuying? See the guide!
Updated 6. 4. 2023 at 10:57
TIPFor EU Priority Line shipping, you don’t pay any extra fees.

We recommend choosing Priority Line shipping, where you won’t have to pay anything extra. Customs duty and any VAT (if applicable) will be handled for you directly by the seller. Shipping can be selected in the cart after you enter your delivery address. Delivery with EU Priority Line usually takes about 15 - 25 days, but it may also take longer.

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ChinaPlanet deal

TV Box X96 MAX Plus

TV Box X96 MAX Plus
57,19 €You save 6,27 €
50,92 €
Coupon7ITFBCN6

Price history

4,10 €cheaper than the average price
Cheapest 49,00 €Most expensive 57,19 €
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Updated 19. 2. 2024 at 09:23
TIPExpress delivery from a German warehouse without customs duty and VAT.

This product will be delivered express from the local German warehouse. Shipping from Germany usually takes 7-10 days, and the delivery is handled by a courier. When it arrives, you won’t pay any additional fees—no customs duty or VAT.

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ChinaPlanet deal

Mecool KM2 Plus

Chinese warehouse
Mecool KM2 Plus
15-day delivery
84,32 €You save 8,00 €
76,32 €
Are you shopping on AliExpress for the first time? See the guide!
Updated 18. 3. 2026 at 14:07
TIP15-day delivery via Aliexpress Standard Shipping

For this product, Aliexpress Standard Shipping is available with guaranteed delivery within 15 days. It’s the most reliable delivery method and, in most cases, it’s handled by a courier company. The 15-day delivery is something we actually tested.

When you order from a Chinese warehouse, AliExpress adds a customs duty charge of approximately 3,70 € per order to your cart. When you receive the shipment, you won’t have to pay anything extra.

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Are you shopping on AliExpress for the first time?

The process is via the AliExpress mobile app, where most people shop. There are two key things: don’t use Buy now and enter the coupon only in the order summary, in the field Promo code. After you click Pay now, you won’t be able to add it.

  1. Copy the code and click Use discountIn our article, copy the coupon and click the button GET DISCOUNT. The link will take you directly to the product in the AliExpress app.
  2. Use Add to cart instead of Buy nowOn the product card, scroll down and tap Add to cart. Don’t use the Buy now button—you’ll skip the cart, and later you won’t have anywhere to enter the coupon. Before that, double-check the variant: the color, the version, and whether it ships from an EU warehouse.
  3. Through the cart, go to CheckoutA pop-up will appear: Added to cart! — tap Check it out in it. If it disappeared, open the cart with the icon at the bottom right. In the cart, check the product and quantity, then click the red Checkout. Only the items marked with the red ring will be applied.
  4. Enter your address and card, then look for Promo codeIn the order summary, first fill in the delivery address and payment card at the top. Below them there’s a line Promo code — expand it with the arrow on the right.
    Riadok Promo code v zhrnutí objednávky v aplikácii AliExpress
    Look for this line under the address and payment method.
  5. Paste the code and confirm ApplyIn the field Promo code paste the copied code and click the black Apply. The code is case-sensitive and must not contain spaces.
    Políčko Promo code s kódom a tlačidlom Apply v aplikácii AliExpress
    Paste the code into the field and confirm with the Apply button.
  6. Check the savings and payIn the Summary expand the line Saved — you’ll see the applied coupon there as AliExpress coupons/codes. Only when Total is really lower, click Pay now.
    Riadok Saved s uplatneným kupónom a znížený Total v aplikácii AliExpress
    The applied coupon will appear in the Saved line and will reduce the Total.
Apply the discount already at the order summary. After you click Pay now, you can no longer add a coupon. If Apply shows an error, the code has either expired, doesn’t apply to your items, or the order doesn’t meet the minimum amount.
The Store Coupon also goes in the same field. — a coupon from the seller itself, which isn’t always available and changes from day to day. AliExpress coupons can’t be combined, so try both and go with the one that gives you more. Coins are added automatically.
ChinaPlanet deal

realme 4K Smart Google TV Stick

Chinese warehouse, AliExpress
realme 4K Smart Google TV Stick
Aliexpress Shipping
50,01 €You save 5,42 €
44,59 €
No coupon

Price history

4,23 €cheaper than the average price
Cheapest 42,59 €Most expensive 50,01 €
Are you shopping on AliExpress for the first time? See the guide!
Updated 2. 12. 2023 at 11:25
TIPShipping via Aliexpress Standard Shipping

For this product, Aliexpress Standard Shipping or AliExpress Saver Shipping is available. This is the most reliable way to deliver from Chinese warehouses. Delivery can take 15 days to 1 months.

When you order from a Chinese warehouse, AliExpress adds a customs duty charge of approximately 3,70 € per order to your cart. When you receive the shipment, you won’t have to pay anything extra.

Track this product’s price

As soon as we post a new coupon, we’ll send you an email. You can unsubscribe from tracking anytime.

Are you shopping on AliExpress for the first time?

The process is via the AliExpress mobile app, where most people shop. There are two key things: don’t use Buy now and enter the coupon only in the order summary, in the field Promo code. After you click Pay now, you won’t be able to add it.

  1. Copy the code and click Use discountIn our article, copy the coupon and click the button GET DISCOUNT. The link will take you directly to the product in the AliExpress app.
  2. Use Add to cart instead of Buy nowOn the product card, scroll down and tap Add to cart. Don’t use the Buy now button—you’ll skip the cart, and later you won’t have anywhere to enter the coupon. Before that, double-check the variant: the color, the version, and whether it ships from an EU warehouse.
  3. Through the cart, go to CheckoutA pop-up will appear: Added to cart! — tap Check it out in it. If it disappeared, open the cart with the icon at the bottom right. In the cart, check the product and quantity, then click the red Checkout. Only the items marked with the red ring will be applied.
  4. Enter your address and card, then look for Promo codeIn the order summary, first fill in the delivery address and payment card at the top. Below them there’s a line Promo code — expand it with the arrow on the right.
    Riadok Promo code v zhrnutí objednávky v aplikácii AliExpress
    Look for this line under the address and payment method.
  5. Paste the code and confirm ApplyIn the field Promo code paste the copied code and click the black Apply. The code is case-sensitive and must not contain spaces.
    Políčko Promo code s kódom a tlačidlom Apply v aplikácii AliExpress
    Paste the code into the field and confirm with the Apply button.
  6. Check the savings and payIn the Summary expand the line Saved — you’ll see the applied coupon there as AliExpress coupons/codes. Only when Total is really lower, click Pay now.
    Riadok Saved s uplatneným kupónom a znížený Total v aplikácii AliExpress
    The applied coupon will appear in the Saved line and will reduce the Total.
Apply the discount already at the order summary. After you click Pay now, you can no longer add a coupon. If Apply shows an error, the code has either expired, doesn’t apply to your items, or the order doesn’t meet the minimum amount.
The Store Coupon also goes in the same field. — a coupon from the seller itself, which isn’t always available and changes from day to day. AliExpress coupons can’t be combined, so try both and go with the one that gives you more. Coins are added automatically.

How do you like our guides? If you have any more questions about launching the Netflix service or about issues with this service on your smart TV box, feel free to write them to us below in the discussion under the article.

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